Terms & conditions of sale

Cancellation or modification by the guest

1. In accordance with article L. 221-28 of the French Consumer Code, the guest does not benefit from the right of withdrawal provided for in article L. 221-18.
2. The conditions of sale of the chosen rate specify the cancellation and/or modification terms of the booking.
3. Prepaid bookings cannot be modified or cancelled and prepaid amounts are non-refundable.
4. When the rate conditions allow it, cancellations can be made directly on the website and modifications by contacting the hotel.
5. In case of an early departure, the full agreed price will be charged. For prepaid bookings, no refund will be granted.
6. Unless expressly stated otherwise, the guest must vacate the room before 12:00 on the day of departure. Otherwise, an additional night will be charged.
7. Bookings are personal and cannot be transferred to a third party, free of charge or otherwise.

Complaints

For any complaint relating to a hotel booking, our team is at your disposal:

Hotel PiaPia
14 bis rue des Maraîchers
75020 Paris — FRANCE
Tel: +33 1 42 72 51 96
contact@piapiahotel.com